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Live GPS
Tracking - Unlimited Tracking - No Long Term
Contracts |
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Live GPS Tracker
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Live GPS tracking with
updates every 10 seconds or
every 20 feet if movement
under 10 mph.
Live Tracker SCI-GPS600 X5 provides remote GPS
tracking and reporting without long term
contracts. Track as often as you like for
only $39.95 a month. No more worrying about
a long term contract commitment. View
locations on your internet connected PC or
MAC from the convenience of your home or
office. Great low cost way to monitor your
loved ones, company assets or corporate
executives. Companies can monitor 1 to 3000
employees or assets from one control panel.
Parents can monitor their children for peace
of mind. Locate stolen items quickly and
simply from the advanced online GPS tracking
portal.
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SKU:
SCI-GPS600-X5 |
Price: $399.00 |
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Live GPS Tracker
- Manual - X5 Series |
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I N D E X
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Introduction
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Battery Considerations
-
Logging In
-
Mouse Control of Map
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Vehicle Markers, Changing
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Flag Text, Changing Text or
Color
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Flag Color, Changing
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Follow Vehicle
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Control Panel
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Map Control Tab
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Map View
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Map View, Hybrid
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Map View, Satellite
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Map View, Bird's Eye
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Map View, Oblique's
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Show Traffic
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Tracking Options
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Reports
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Alert System
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Alert Zones
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Speed Alerts
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Map Search
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Directions and Routing
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Live Chat Support
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Historical Playback
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Activity Panel
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FAQ (Frequently Ask Questions)
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Legal Notices
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Introduction
Thank you for purchasing the
SCI-GPS600-X5
battery-operated GPS
tracking device!
As we print this manual (second
edition, 23 March 2009), the
SCI-GPS600-X5
remains the most
technologically advanced
battery-operated GPS tracking
device on the market, providing
location updates every 20 feet
when walking (speed less than
10mph) or every 10 seconds if
the speed exceeds 10mph.
The truly LIVE tracking methods
employed by the
SCI-GPS600-X5
enable it to perform under a
wide variety of applications,
providing GPS tracking for
everyone from Alzheimer’s
patients to athletes (cyclists
and runners), from toddlers to
teens, from freight shipments to
airport luggage. The
applications for the
SCI-GPS600-X5
are limited only by the human
imagination.
Options for the
SCI-GPS600-X5
GPS
tracking unit include
extended-life battery kits
providing up to 230 hours of
actual movement on a single
charge. We offer runners’ and
cyclists’ pouches for tracking
athletic events such as cycling
circuits and marathons, and even
magnetic watertight boxes
enabling covert placement under
a vehicle.
Not surprisingly, the
SCI-GPS600-X5
has
garnered rave product reviews in
the press. GPS Magazine calls it
“The most accurate, easy to use
GPS Tracker available.” It’s a
testament to our staff and their
dedication to design and build
nothing less than |

the best product of its kind on
the market, without exception.
At Spy Chest Inc, we go to
extremes to deliver a
world-class product, and are
equally dedicated delivering of
a comparably world-class
customer service experience. For
this reason, LIVE support is
embedded directly into our
tracking system. If you
encounter difficulties, have
additional questions, or simply
want to say “job well done”,
we’re always delighted to hear
from you!
Use common sense when cleaning
your
SCI-GPS600-X5
– use a soft damp cloth, do not
use solvents or alcohol-based
cleaning agents. The
SCI-GPS600-X5
is not waterproof, so
don’t submerge it in water. And
the housing - like any plastic -
can melt under extreme heat, so
don’t subject it to environments
where temperatures exceed 160oF.
Given proper care, your
SCI-GPS600-X5
GPS Tracking device will provide
reliable service for years to
come.
Thank you for choosing the
SCI-GPS600-X5. We appreciate your
business! |
The
SCI-GPS600-X5
: Battery
Considerations
The single biggest dilemma
confronting a battery-operated
product of this nature is
managing the delicate balance
between battery life and update
performance. Everyone wants the
fastest update possible so they
can see the device as it moves
in real-time. The problem is
that faster updates burn more
battery… and packing additional
battery into a device increases
cost, weight, and size.
Other products on the market are
comparatively primitive, solving
the battery dilemma by providing
2-minute, 5-minute, or even
15-minute updates. Some are even
“ping” based, updating their
location only when you
specifically ask for it. The
problem with such slow updates
is that they cannot provide an
historical playback to enable
you to see (with any degree of
accuracy) where the GPS tracking
device has been.
Conversely, the
SCI-GPS600-X5
provides
real-time 10-second updates,
recording history for later
playback so that you can see
everywhere the device has been –
even if you weren’t watching at
the time. We balance the need
for long battery life by
embedding an on-board motion
sensor, enabling the device to
power off and conserve power
after 120 seconds of no
movement. The instant the device
moves, it powers back up,
reconnects, and resumes
transmission.
Using this method, the
SCI-GPS600-X5
doesn’t last X number of hours
after a charge. Rather, it lasts
10 to 18 hours of actual
movement time. If a device
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on a vehicle only moves 1 hour
per day, the battery will last
approximately 18 days on a
single battery charge. If it
moves 2 hours per day, the
battery will last roughly 7
days. If it moves nonstop, it
will last between 8 and 10
hours.
Bearing this in mind, we must
also mention that the motion
sensor is incredibly sensitive
to vibration – even a passing
vehicle may vibrate the vehicle
on which the
SCI-GPS600-X5
is installed
enough to wake it.
Under normal circumstances this
isn’t a problem, as the
SCI-GPS600-X5
will go back to sleep
after 120 seconds of no
movement, but if the vehicle is
parked on a busy street it can
lead to a dramatically reduced
operating period for that
specific battery charge. If
you’re aware beforehand that
this may be the case, it might
be wise to purchase an extended
battery kit to enable your
SCI-GPS600-X5
to operate
for a longer period of time
between charges.
Live Tracking with the
SCI-GPS600-X5
In order to access the live
tracking features of the
SCI-GPS600-X5,
simply load your web browser on
your PC (or Apple) and go to www.spychest.com.
If you do not already have login
credentials, contact Spy Chest
at 850-683-8787 to
arrange for service.
With the login ID and password
assigned to you by US Fleet
Tracking registration, go to
www.spychest.com . A
screen similar to |
the one shown in Figure 8.0
(right) should appear on your
screen.
In the Authorization Tab on the
left side of the screen, (see
larger view in figure 8.1),
enter your login ID (provided to
you by the Spy Chest
registration staff) and below it
the password you selected, then
click the LOGIN button.
Once clicked, the LOGIN button
will change to LOGOUT.
Once login is complete, the map
will immediately jump to your
area and the location of your
vehicle(s). You may move your
mouse over the vehicle to show
specific information about the
vehicle such as latitude,
longitude, and the speed at
which the vehicle is traveling.
The location(s) of your
vehicle(s) on the map are
updated every 10 seconds.
You may move the map within the
browser by clicking on the map,
holding the mouse button down,
and dragging the map.
Double-click on an area to zoom
in on it, or roll the wheel on
the

Figure 8.0 – The Tracking
Website. |

Figure 8.1 – Logging In.
back of your mouse to zoom in
and out on the center of the
map.
Clicking on a vehicle marker
(not the flag, but the vehicle
marker itself) will open a
window (see figure 9.0, next
page) which gives you the
ability to change the vehicle
marker, change the name on the
flag, change the color of the
flag or flag text color,
retrieve the address of the
vehicle’s current location, or
auto-center (follow) the
vehicle.
To change the vehicle marker,
click on the vehicle marker
image below the save button. A
window will appear giving a
selection of different vehicle
icons you may use.
To change the text which appears
on the flag, simply change the
text in the field labeled FLAG
TEXT. You may change the color
of the flag or text |
by clicking the COLOR button to
the right of each field,
respectively.
When you’ve finished making your
changes to the flag color, text
color, flag text or vehicle
marker, simply click the SAVE
button.
The phone driver feature is
available with paid access to
the SKYPE network, allowing you
to phone the driver through your
PC. Other options listed are not
applicable to the
SCI-GPS600-X5, such as
locking and unlocking doors,
enabling and disabling the
starter, honking the horn, and
remote starting the vehicle -
these are available only with
hard-wired devices which must be
physically wired under the dash
of the vehicle to perform these
functions (such as the
SCI-GPS800-X5
), thus do not apply to a
battery-operated device like the
SCI-GPS600-X5
.

Figure 9.0 – The Vehicle Control
Window. |
The Control Panel
On the left side of the map
screen you will find a Control
Panel, providing tabs for
Authorization, Map Control,
Vehicles, Reports, Alert System,
Search, Directions and Routing,
Address Markers, Live Support,
and Historical Playback.
Clicking on any of these tabs
will provide access to each
group of functions.
This control panel is the key to
all functions and features of
the web-based tracking system.
Through it the system provides
access to reports, alerts, live
support, 90-day historical
playback and an unending array
of other features – with more
new features constantly being
added!
The Map
Control Tab
You may select the “Map Control”
tab from the control panel to
the left, and the map control
panel will open, providing
controls to zoom, pan, and set
map rendering options.
The Spy Chest Tracking system
relies on Microsoft Virtual
Earth Maps to provide mapping of
the coverage area. In larger
metro areas, high-resolution
aerial images (also known as
Bird’s Eye images) are
available; in more rural areas,
even Hybrid view may not provide
the same level of detail as
larger metro areas.
If you live in a rural area, you
may find it more useful to
select “Map View” in lieu of
Hybrid or Bird’s Eye view.
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When fully zoomed, the maps
provide detailed street-level
information, enabling you to see
the precise location from which
your
SCI-GPS600-X5
GPS tracking device
is transmitting. When zoomed out
completely, you have a complete
view of the world.
If you have only one device, the
“Center Map” checkbox will
automatically center the map on
that unit. If you have multiple
devices, “Center Map” will
position the center of the group
of devices at the center of the
browser. If you select a single
vehicle (under the vehicles
tab), the “Center Map” checkbox
will tell the system to center
on the selected vehicle.
“Optimize Zoom” will zoom as
closely as possible while still
keeping the device or group of
devices on the viewable map at
once.
“Show Traffic” will show traffic
flow and congestion levels over
major interstates and highways.
Measured areas will be
highlighted in green for normal
traffic flow. Areas experiencing
moderate slow-downs in traffic
flow will be highlighted in
yellow, and areas with major
traffic snarls will be
highlighted in red. Areas
highlighted in black indicate
complete blockages and traffic
at an absolute standstill.
By default, your login will show
ALL the devices associated with
your account – up to a maximum
of 512 units on screen at once.
In viewing all vehicles, you
manually control the area of the
map you wish to view by using
the |

Figure 10.0 – The Map Control
Tab.
zoom and pan features to move
the map within the view port.
Clicking the Map View button
will show a simple view of the
map. Satellite will show
satellite imagery. Hybrid
combines the most useful
features of both Map and
Satellite views, superimposing
street lines and names over the
top of the Satellite imagery.
The oblique setting (N, S, E or
W) allows you to select between
four different angles to view
Birds’ Eye imagery for a better
indication of surrounding
terrain.
In order to select an individual
vehicle, you may select the
“Vehicles” tab from the control
panel, and select a specific
vehicle from the dropdown list.
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Tracking Options
Selecting a single vehicle from
the dropdown list on the
VEHICLES tab enables you to turn
all other markers off, enabling
quick isolation of the target
from among a large fleet of
vehicles.
This feature is often used in
conjunction with the “center
map” checkbox on the map control
to “follow” a vehicle wherever
it goes. Individual vehicle
selection is also used to
specify which specific vehicle
to replay under the historical
playback control.
Specifying a single vehicle to
track has implications under a
number of different controls.
Check each section of the manual
for the impact of individual
vehicle selection on each
function.
Reports
As this manual is being written,
20 different report options
currently exist for your 90-day
history. More reports are being
added regularly.
There are two types of reports –
online reports which appear
onscreen, and offline (Excel)
reports which are emailed to the
address you specify. Some
reports - such as the vehicle
mileage by state report or
vehicle operating report – are
available only via email largely
due to the time required to
generate the report.
Another major difference between
online reports and offline
reports is the fact that an
online report is typically run
for a single vehicle for a
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single day. Offline reports can
be run for ALL your vehicles for
a period of several months.
Note: When you request an
offline report for multiple
vehicles, bear in mind the
ramifications of your request.
An Excel spreadsheet only
supports a maximum of 65,535
rows. If you have more data over
a period of several months than
can fit in 65,535 rows, the
report will be truncated at row
65535.
When a report is selected from
the Reports control, a
semi-transparent overlay appears
on the map. Note that the device
markers continue to move, always
reflecting their locations on
the map beneath. On this reports
overlay, you may select the
specific parameters used for the
selected report.
When reading a report, you will
typically see a series of
dates/timestamps, along with the
physical address (or lat/lon, if
the vehicle is continuing on a
more-or-less straight course),
as well as vehicle speed and
heading. Headings are expressed
in the range of 0 – 359,
indicating the
direction

Figure 11.0 – An Online Report.
Offline reports are emailed.
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in
which the vehicle is pointing.
Zero is north; the value
increments clockwise. Reports
may be highlighted and
copied/pasted into Excel
spreadsheets.
The Alert System
Imagine, for a moment, that
you’re a homebuilder, HVAC
installation contractor,
electrical or plumbing
contractor. You want to know
what time your guys are arriving
on the job site each morning….
and what time they leave in the
afternoon. With the Zone Alert
feature of the US Fleet Tracking
system, you can easily define an
unlimited number of “Alert
Zones” (also known as
“geo-fences”) and the system
will automatically notify you –
by e-mail or SMS text message
(or both) – any time one of your
vehicles enters or exits the
zones you define.
Defining Alert Zones couldn’t be
easier! First, zoom in on the
area in which you want to create
a zone notification. From here,
it’s as simple as clicking the
Alert System tab on the Control
Panel and selecting the option
to “Show Alert Editor”. A window
similar to that shown in Figure
10.0 (right) will appear at the
bottom of your screen. Click the
“Add Zone Alert” button. In the
first field, select a name for
your zone, and then click and
drag the pushpins at each corner
of the highlighted zone on the
screen.
You may roll the wheel on the
back of the mouse to zoom in or
out on the map, or click and
drag to move the map while the
Alert Notification Editor
is
open. An Alert Zone can be as
small as a driveway, or as large
as an entire continent.
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Figure 12.0 – Creating an Alert
Zone.
Note : While an Alert Zone can
be as small as a driveway, the
functionality of an Alert Zone
depends on the device making one
transmission on one side of the
box, and a second transmission
on the opposite side (inside vs.
outside).
Select the notification method
you prefer. You can have US
Fleet Tracking send an SMS text
message to your cell phone, or
e-mail to any address you
specify.
When you’ve finished specifying
the e-mail address or SMS
address, simply click the option
to “Add Geo Fence Alert Zone”,
and the zone you’ve created will
be added to the list at the
left. It’s that easy!
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It’s possible to draw a zone so
small that the device is
unlikely to make a transmission
from within the defined area.
When in doubt, to increase
reliability of Alert Zone
notifications, it is recommended
that you make the box larger
than the simple edges of a
driveway. In fact, an area of
100 feet square is the
recommended minimum size.
Note : SMS addresses are like
email addresses. Some wireless
carriers define their SMS
addresses as 1 + areacode +
cellnumber@[yourcarrier.com]
(e.g. 14051234567@mycingular.net).
Others do not recognize the
address if there exists a 1
before the area code. If your
SMS alerts are not arriving at
your cell phone, try changing
the SMS address without the 1
and saving the change to see if
it makes a difference.
With a correctly defined zone,
you receive notification anytime
a vehicle enters or exits the
area you’ve specified.
The Speed Alert is a close
relative of the Zone Alert.
Speed Alert enables you to
define speeds at which you are
notified. Speeds (like Alert
Zones) can be defined for
specific vehicles, or for every
vehicle in your fleet. Any time
one of the specified vehicles
exceeds the defined speed; the
Spy Chest Tracking system will
notify you with an SMS text
message to your cell phone, an
e-mail, or both. From the same
Alert Editor window, select the
option to “Add Speed Alert”.
Specify a name for your alert
(so that you can find it later
in the list at the left), and
select whether you want
the alert to apply to all
vehicles or a specific vehicle
by selecting a vehicle from the
dropdown list. Fill in the speed
in the next field, and you’re
almost finished. |
Check the appropriate box and
populate the fields for SMS text
message or e-mail notifications
(depending on the method you
prefer), and select the option
to “Save Speed Alert”. You’ll
see your alert added to the list
box at the left.
Alerts are easily removed by
selecting the items in the
Alerts list on the left side of
the Alert Editor Window and
clicking the “Remove” button.
When you are finished creating
or editing Alert Zones and Speed
Alerts, click the [X] at the
upper right corner of the Alert
Editor Window to close it and
resume normal operation.
Search
The “Search” feature enables the
user to find locations of
selected subjects within a
certain area. For instance, if
you were to type in “pizza” or
“gas stations” in the “Find”
window pushpins

Figure 13.0 – Searching for FUEL
on the tracking system.
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would populate on the map of the
closest locations that matched
your search criteria.
A “Search Results” box will open
on the right side of your screen
(See Figure 13.0) with addresses
and phone numbers for the
locations appearing on the
screen.
In the simplest of terms, if it
is in the phone book, the US
Fleet Tracking system will show
it to you on the map.
Directions and Routing
The “Directions and Routing”
feature enables the user to
enter a start and stop address,
along with up to 20 additional
stops on a route. The system
will plot the route with driving
directions.
By default, “no optimization” is
checked. This will show the
route in the order in which the
stops were entered.
Note : Popups must be enabled on
your browser in order to receive
driving directions. Most
browsers (IE, FireFox, Safari,
Chrome, etc.) allow you to
enable popups from our site
specifically while continuing to
block popups from unwanted
sites.
If the checkbox is turned on for
“Fastest Time”, the route will
be optimized and the stops
reordered in such a manner as to
allow the driver to complete all
stops in the shortest amount of
time. |
If the checkbox is turned on for
“Shortest Distance”, the route
will be optimized and the stops
reordered in such a manner to
allow the driver to complete all
stops with the lowest possible
mileage. Please note that the
shortest mileage is not always
the fastest time – for example,
interstate travel might
predicate slightly higher
mileage, but also higher speed
and thus shortest time.
In order to receive driving
directions, the popup blocker on
your browser may need to be
disabled temporarily to enable
the pop-up window with driving
directions to appear.
Address Markers
The Address Markers tab exists
to enable the placement of
user-defined markers on the map.
These markers can provide quick
and easy location of warehouses,
offices, and other landmarks
relevant to your daily use of
the Spy Chest Tracking vehicle
tracking system.
To access this feature, select
the “Address Markers” tab and
click “Show Address Editor”.
After typing the name you wish
to appear on the marker label,
type the address into the
address field and click the
“Find Lat:Lon” button. The
system will find the closest
match in the database and
populate the latitude and
longitude with that location.
Alternatively, if you know the
latitude and longitude (based on
the position of a vehicle), you
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can simply type the latitude and
longitude and click the “Find
Street Address” button.
To place the marker on the map,
click the “Add Address” button
at the lower right corner of the
Address Editor window. A target
icon will appear at the location
specified. When your mouse is
placed over this target icon on
the map, a small window will
appear providing complete
address information.
To remove an address marker,
simply select that item in the
list on the left side of the
Address Editor Window and click
the “Remove” button. When you
are finished creating or editing
your address markers, click the
[X] at the upper right corner of
the Address Editor Window to
close and resume normal
operations.
LIVE Chat Support
In yet another of our continuing
pattern of industry firsts (and
our undying dedication to
world-class customer support),
Spy Chest Tracking provides LIVE
on-line chat support from within
the vehicle tracking application
itself.
With LIVE Chat Support embedded
directly into our tracking
system (See Figure 15.0), you
can ask questions or be given
direction on how to use specific
parts of our system even while
you continue to interact with
the system. There is no need to
close the chat window or go try
something and come back. In
fact, you can leave the Live
Support window open even while
you manipulate the map – zoom
in, zoom out, pan the
map, select an individual
vehicle or all vehicles, or even
run reports or historical
playback. |

15.0 – Live Chat Support is
built into our product.
No other vehicle tracking
product on the market provides
such an advanced level of
technical support and assistance
to the user community – because
no other vehicle tracking
company cares as deeply about
the satisfaction of its clients.
To talk with a LIVE support
engineer, simply select the Live
Support tab on the control
panel, and click the button
labeled “Live Support System”. A
window will appear at the top of
your screen similar to the one
provided in figure 15.0.
To send a message to Tech
Support, simply type your
question into the lower box, and
hit “enter” when you are
finished. The upper box will
show the conversation between
yourself and Spy Chest Tracking
support as each question is
answered.
Currently, we provide live
online support between 7am and
7pm (Central Time) Monday
through Friday and 9am through
4pm (Central Time) on Saturday.
|
90-Day Historical Playback
The Historical Playback feature
enables you to geographically
reanimate the path taken by a
specific vehicle based on
historical (report) data.
Before we can begin an
historical playback, we must
first select which specific
vehicle we intend to replay. To
do this, select the vehicle from
the VEHICLES drop list on the
Vehicles Tab.
Once this is complete, select
the HISTORICAL PLAYBACK tab, and
click the date on the calendar
for which you’d like to see a
playback. Finally click the PLAY
button on the top of the
Historical Playback control.
Once the PLAY button has been
clicked, the vehicle marker will
begin reanimating the precise
path taken on the date selected.

Figure 16.1 – The Historical
Playback control tab.
|

Figure 16.0 – An historical
playback.
The marker will leave a vapor
trail over the route taken to
enable you to easily view the
route. At the lower left corner
of the browser (on the browser
status bar) you will see the
date and timestamp corresponding
to the vehicle’s marker
placement. This value will
increment as records are read
from the historical database as
the vehicle moves about the map.
As with the normal (live)
playback, you may zoom or pan
the map even as the playback
continues to run. Likewise, you
may mouse over the vehicle to
see its speed at any point
during the playback.
The playback will begin at
midnight on the date selected
and continue until the last
record transmitted that day has
been rendered. |
To
terminate the playback and
return to LIVE mode,
simply click the button labeled
“Return to Live View”.
While the playback is running,
you may zoom in or out on the
map – either by going to the MAP
CONTROL tab, or by rolling the
wheel on the back of your mouse.
You may also PAUSE the playback
by clicking the PAUSE button on
the HISTORICAL PLAYBACK tab. You
may play forward or reverse,
jump to the end or the
beginning.
To play high-speed forward or
reverse, click quickly multiple
times on the >> or << buttons on
the playback control.
The Activity Panel
The ACTIVITY PANEL (when
clicked) slides open or closed
from the bottom of the browser
to show the flow of data
transmitted from your device(s).
If you have only one device, you
will see one row of data flow
through the activity panel
roughly once every 10 seconds
any time the vehicle is moving.
If the vehicle is not moving, no
data will flow. |
If you have more vehicles
(devices) moving, you will see a
much faster flow of data. The
purpose of the activity panel is
to provide an at-a-glance list
of the vehicles which are
moving, and how fast they’re
moving.

Figure 17.0 – The Activity Panel
slides up from the bottom.
For Additional Information
For additional information,
please visit us at
www.spychest.com for the latest
information, tips, and upgrades
available for your
SCI-GPS600-X5
Tracking device.
|
Frequently Ask Questions
|
I
just activated my service. Why
doesn’t my device show on the map?
The
device cannot show its location on
the map until after it makes its
first transmission. Take the device
for a drive and it should
immediately begin tracking.
My map screen shows where the
device was yesterday. Today it’s in
a completely different place, but
the map still shows the old
location. Are the satellites down?
The satellites don’t go down. The
problem is that the device has not
transmitted its location to the
server since the last location shown
on the map.
Either (A) the device does not have
power, (B) it doesn’t have a view of
the sky (and therefore cannot
calculate its location), or (C) the
device is in an area with no
wireless data service, and therefore
cannot transmit its location.
We recommend a physical inspection
of the device. It’s possible the SIM
door (the tab on the right side of
the device which covers the SIM
card) may be open, the device may be
turned off, or the GPS receiver may
be turned off on the device.
My device/devices were moving on
the map at 60mph and suddenly they
stopped moving in the middle of the
highway. Is your system down?
Our system isn’t down. It’s far more
likely your browser has disconnected
from (lost its socket connection to)
our server. Users of wireless
networks are more likely to
experience this problem than users
on physical wired connections.
Simply log back into the website to
reconnect to our server and see
current locations of your vehicles.
I got onto Live Chat Support at
4am and nobody answered.
Live Chat is staffed from 7am to 7pm
Monday through Friday, and 9am to
4pm on Saturdays. Our intent here is
to fully support business hours
throughout the continental US,
opening at 8am New York time and
closing at 5pm California time.
We could conceivably farm our live
support out to India, but… we doubt
our customers would appreciate that.
And if we staffed personnel
around-the-clock to accommodate that
occasional 4am support call, the
cost of monthly service would have
to increase to offset the costs to
pay those additional personnel (and
we know nobody wants higher monthly
rates).
As we continue to grow, we may well
evolve into a 24x7 technical support
schedule. At this time, however,
tech support is only staffed from
7am to 7pm. |
My SMS alerts and/or email alerts
aren’t coming through. What’s wrong
with the system?
There are several possible reasons
for this problem. Either (A) you did
not check the box in front of the
SMS entry on the Alert Editor, (B)
you have a 1 in front of your number
(14057491105) when the 1 is not
supported by your wireless carrier,
(C) you do NOT have a 1 in front of
your number and the carrier requires
it, (D) the SMS text message was
caught by a spam filter at your
local wireless carrier (they decided
it was spam), or (E) the wireless
carrier simply failed to deliver the
message.
Wireless carriers do not guarantee
delivery of SMS text messages. We’ve
seen cases where some messages were
delivered in 20 seconds, while
others were delivered days later.
To confirm Alert notifications are
being sent properly, set up an email
alert (and make sure the email isn’t
going into your spam filter).
When I go into Directions &
Routing, I don’t get the directions.
Your browser is disabling pop-ups.
Enable pop-ups (either once, or for
the entire site) and a separate
browser will appear with
turn-by-turn driving directions when
you request a route.
When I search for any item –
tires, food, fuel, etc - nothing
comes up on the map.
The map will show telephone book
entries for the area viewed on the
map. You may want to zoom the map
out slightly to encompass a larger
area to ensure the viewed map area
includes businesses like those for
which you’ve searched.
My activity panel doesn’t
show anything moving. What’s up with
that?
The activity panel shows the flow of
data as it is received from your
devices. If you have only a single
device which is not moving, you will
see nothing scrolling. When the
vehicle moves, you will see one line
scroll past each time the vehicle
updates its position.
The more moving vehicles you have on
the map, the more data is
transmitted, thus the data will
transmit more frequently and scroll
through the Activity Panel faster.
The purpose of the Activity Panel is
to enable you to quickly see which
vehicles are moving.
I Have Questions Not
Listed Here
For additional information, please
visit us at www.spychest.com for the
latest information, tips, and
upgrades available for your
SCI-GPS600-X5 GPS tracking device.
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Legal Notice
© 2005,2006,2007,2008,2009, 2010
Spy Chest Inc.,
All rights reserved.
This product or document is
protected by copyright and
distributed under the terms of a
license agreement, restricting
its use, copying, distribution
and recompilation (“License
Agreement”). No part of this
document may be distributed
without written consent from Spy
Chest Inc.
The product described in this
document may be protected by one
or more U.S. patents, foreign
patents, or pending
applications.
U.S. Patent Number 5,963,956 and
6,647,269. U.S. Patents Pending.
RESTRICTED RIGHTS SPECIAL
LICENSE RIGHTS
The documentation is provided
with RESTRICTED RIGHTS. Use,
duplication, or disclosure by
the Government is subject to
restrictions as set forth in the
License Agreement and in
subparagraphs (c)(1)(ii) of the
Rights in Technical Data and
Computer Software clause at
DFARS 252.227-7013 or
subparagraphs (c)(1) and (2) of
the Commercial Computer
Software—Restricted Rights at 48
CFR 52.227-19, or their
equivalent, as applicable.
WARRANTY COVERAGE
Spy Chest INC (SCI) warranty
obligations for this
SCI-GPS600-X5
series tracking unit are limited
to the terms set forth below:
SCI warrants the SCI
SCI-GPS600-X5 series
tracking unit against defects in
materials and workmanship for a
period of one (1) year from the
date of original purchase
("Warranty Period").
Specifically, the date the
equipment is shipped to the
customer.
If a defect arises and a valid
claim is received by SCI within
the Warranty Period, at its
option, SCI will (1) repair the
product at no charge, using new
or refurbished replacement
parts, (2) exchange the product
with a product that is new or
which has been manufactured from
new or serviceable used parts
and is at least functionally
equivalent to the original
product, or (3) refund the
purchase price of the product.
SCI warrants replacement
products or parts provided under
this warranty against defects in
materials and workmanship from
the date of the replacement or
repair for ninety (90) days OR
for the remaining portion of the
original product's warranty,
whichever provides longer
coverage for you. When a product
or part is exchanged, any
replacement item becomes your
property and the replaced item
becomes SCI's property. When a
refund is given, your product
becomes SCI's property. |
EXCLUSIONS AND LIMITATIONS
This Limited Warranty does not
apply to any non-SCI hardware
product or any software. SCI is
not liable for any damage to or
loss of any programs, data, or
other information stored on any
media contained within the
vehicle tracking or navigation
systems.
This warranty does not apply:
(a) to damage caused by
accident, abuse, misuse,
misapplication, or non-SCI
products; (b) to damage caused
by electrical connection not
conforming to instructions; (c)
to a product or a part that has
been modified without the
written permission of SCI; (d)
if any SCI serial number has
been removed or defaced; (e) in
the event of interruption or
discontinuation of GPS satellite
signal; or (f) in the event of
interruption or discontinuation
of the wireless coverage.
To the maximum extent permitted
by law, this warranty and the
remedies set forth above are
exclusive and in lieu of all
other warranties, remedies and
conditions, whether oral or
written, express or implied.
SCI specifically disclaims any
and all implied warranties,
including, without limitation,
warranties of merchantability
and fitness for a particular
purpose. If SCI cannot lawfully
disclaim or exclude implied
warranties under applicable law,
then to the extent possible any
claims under such implied
warranties shall expire on
expiration of the warranty
period. No SCI reseller, agent,
or employee is authorized to
make any modification,
extension, or addition to this
warranty.
SPECIFIC LIMITATION OF
LIABILITY
To the maximum extent permitted
by law, SCI assumes no
liability for direct, special,
incidental or consequential
damages of any kind under any
circumstance resulting from the
use of or inability to use SCI
products. Use of SCI products
constitutes your agreement to
and acceptance of this
limitation of SCI liability.
As a knowledgeable and informed
person, the user specifically
acknowledges SCI is not
responsible for direct, special,
incidental or consequential
damages resulting from any
breach of warranty or condition,
or under any other legal theory,
including any costs of
recovering or reproducing any
program or data stored in or
used with the SCI product, and
any failure to maintain
restricted airtime usage or
failure to maintain the
confidentiality of data stored
on the product. SCI
specifically does not represent
that it will be able to repair
any product under this warranty
or make a product exchange
without risk to or loss of
programs or data.
OBTAINING WARRANTY SERVICE
Please email sales@spytechs.com
with your SCI model and serial
number, and describe the anomaly
in detail. SCI will respond to
your email with proper user
diagnosis and repair or provide
you with an authorization number
and instruction for shipment for
authorized repair. Use care and
original shipping container to
prevent shipping damage. No
repair work will be done and
your tracking unit will not be
returned if an authorization
number is not obtained in
advance. |
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-
Live GPS
Tracker
-
AC / DC
Charger
-
USB Cable
-
Belt Clip
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SKU:
SCI-GPS600-X5 |
Price: $399.00 |
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Helpful Hint:
Before you capture one time events, it is
recommended that you take a trial run, placing the unit
where it will get the best satellite signal providing the
most accurate information possible.
Notice
This
device may not be used to violate the privacy rights of
others. In no way will Spy Chest Inc or its subsidiaries
or partners be held responsible for inappropriate use of
these products.
IT IS THE SOLE RESPONSIBILITY OF THE BUYER TO CONSULT LEGAL
COUNSEL FOR THE INTERPRETATION OF ANY LAWS APPLICABLE TO
THE AREA OF INTENDED USE OF THESE PRODUCTS.
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SPY CHEST
INC. ® Copyright
© 1996 - 2012 All Rights Reserved
210 S. Main Street, Crestview, Florida 32536 TEL (850) 683-8787 - FAX (850)
682-0083 Last Updated 02/07/12
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